Frequently Asked Questions

What should I bring
and wear?


We recommend wearing a hat, sunscreen, and comfortable shoes.

Bringing a water bottle is a good idea too.

I need to cancel. Will I receive a refund?


Cancellations initiated by guests must be made at least 24 hours in advance of the tour start time in order to receive a full refund.

If you need to reschedule, please contact us ASAP. We’ll work something out!

What policies should I be aware of?

It’s raining/really hot. Is the tour still on?


Yes! All tours take place rain or shine.

If it’s hot, please wear a hat and sunscreen and bring plenty of water (we will serve tap water whenever possible).

It it’s raining, please bring an umbrella or rain poncho (we are unable to provide them), and wear close-toed, waterproof shoes.

When and where do we meet, and how long is the tour?

Where do I park / how do I get there?

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